28/04/05
              
              EFSIS-FABBL, the industry's own farm assurance specialist,
                has received a massive response from farmer members to its client
                questionnaire.  A lucky North Yorkshire farmer gets free
                inspection for a year after winning the prize draw EFSIS-FABBL
              ran alongside the questionnaire.
              More than 800 of the 2,448 farmers who received the survey responded. “It's
                far more than you would normally expect for a survey of this
                type,” saysChris Reading, EFSIS-FABBL General Manager of
                Agriculture UK.  “We're very grateful to all
                the members who took the trouble to complete the survey.”  
              “We know how busy EFSIS-FABBL members are,” he says.  “That
                so many managed to take the time to complete the survey shows
                that they are as committed as we are to making sure EFSIS-FABBL
                goes on providing them with the best service in farm assurance
                and certification.” 
              “Because we have had such a good response, we can be sure
                that the survey results will give us an accurate picture of who
                our customers are,” he says.  “It will also
                help us learn what parts of our service are performing to our
                customers' satisfaction and what we need to do better.”  
              “Once the full results are available, we will act to make
                sure any problem areas are dealt with,” he says.  “We
                will also look closely at what we are doing right, to make sure
                we play to our strengths.”  
              The full analysis of the results is being prepared now and is
                expected to be ready in late May or early June.  
              The prize draw was won by Alexander Hardwick who farms 1,000
                acres of mixed cropping with livestock in partnership with his
                father at Snainton, 11 miles from Scarborough in North Yorkshire. 
              “My congratulations go to the Hardwicks,” says Chris
                Reading.  “The inspection can't be free for
                everyone, but at EFSIS-FABBL we will go on doing our best to
                make sure it's great value.”  
              o EFSIS was founded in 1989 when the Meat and Livestock Commission
                (MLC) and Campden and Chorleywood Food Research Association (CCFRA)
                joined forces to create a food inspection company 
              o EFSIS operates in over 70 countries world wide 
              o EFSIS operates from 8 offices around Europe, based in the
                UK, Ireland, France, Germany, Spain, Czech Republic, Scandinavia
                and Hungary, and one office in Thailand covering the Asia Pacific
                region 
              o EFSIS is currently inspecting 65 per cent of all food products
                worldwide, which are subject to a third party certificated supplier
                evaluation 
              o EFSIS has a client base of over 5000 food manufacturers and
                20,000 farmers, across 17 different sections of the food industry
                from fresh produce to fish, poultry, dairy and meat 
           |